Last updated: June 16, 2026 · Effective: June 16, 2026
These Terms of Service (the “Terms”) are a binding legal agreement between you (“you” or “User”) and Zuuppa Inc., a Delaware corporation (“Zuuppa,” “we,” “us,” or “our”), governing your access to and use of the Zuuppa mobile application, websites, smart contracts, and related services (collectively, the “Platform”).
Please read these Terms carefully. They include important provisions that limit our liability, require disputes to be resolved through binding individual arbitration, and waive your right to participate in a class action (Section 21). By creating an account or using the Platform, you agree to these Terms.
If you do not agree to these Terms, do not access or use the Platform.
You must be at least 18 years old and capable of forming a legally binding contract to use the Platform. By using the Platform, you represent and warrant that:
The Platform is available globally, but it is your sole responsibility to ensure your use complies with the laws that apply to you. We reserve the right to restrict, suspend, or block access to any User or in any jurisdiction at our discretion.
Zuuppa is a technology platform and marketplace that allows event organizers (“Hosts”) to create events and sell tickets, and allows users (“Attendees”) to discover events and purchase tickets, with payments settled in crypto assets via smart contracts on the Solana blockchain.
Zuuppa is not the seller, organizer, owner, or operator of any event, and is not the merchant of record for any ticket sale. Hosts are solely responsible for their events and ticket sales. When you purchase a ticket, you are entering into a transaction directly with the Host, not with Zuuppa. We provide the technology that facilitates the transaction; we do not control, endorse, guarantee, or assume responsibility for any event, Host, venue, or the conduct of any User.
We may offer additional features, including a self-custodial crypto wallet, in-app messaging, group chats, and user profiles. These features are part of the Platform and subject to these Terms.
To use most features, you must create an account using a valid email address. You agree to provide accurate information and to keep it up to date. You are responsible for all activity that occurs under your account and for maintaining the confidentiality of your login credentials. Notify us immediately at support@zuuppa.com if you suspect unauthorized use of your account. You may not share, sell, or transfer your account.
The Platform provides access to a self-custodial (non-custodial) crypto wallet created and secured using infrastructure provided by Turnkey. This means:
You understand and accept the inherent risks of crypto assets and blockchain technology. You use the Platform’s crypto features at your own risk. These risks include, without limitation:
Nothing on the Platform constitutes financial, investment, legal, tax, or other professional advice. You are solely responsible for your decisions and for any taxes arising from your transactions.
Tickets purchased through the Platform are off-chain records of a license to attend the applicable event, subject to the Host’s terms. Tickets are non-transferable and may not be resold through the Platform or otherwise, except as expressly permitted by us. Each ticket’s validity, admission rights, and conditions are set by the Host.
Ticket purchases are settled in supported crypto assets on the Solana mainnet via smart contracts. We currently do not offer fiat (government-currency) on-ramps; you must fund your wallet with crypto to transact. You are responsible for ensuring you transact in the correct asset and amount.
Blockchain transactions require network (“gas”) fees. You are responsible for these fees. As a discretionary convenience, Zuuppa may sponsor or cover network fees in certain cases (for example, when you do not hold enough native SOL to cover them). Any such sponsorship is provided at our sole discretion, is not guaranteed, and may be modified or discontinued at any time.
Zuuppa charges a platform fee, calculated as a percentage of the transaction. The applicable fee is disclosed to you at checkout before you complete a purchase. By completing a transaction, you agree to the fees shown. Platform fees are non-refundable under all circumstances, including event cancellations and refunds.
Refunds are determined and controlled by the Host, not by Zuuppa, except as described below:
Zuuppa is not responsible for, and does not guarantee, refunds owed by a Host. Disputes regarding events, admission, or refunds are between you and the Host.
Ticket proceeds are held in an on-chain escrow and are released to the Host approximately 48 hours after the event ends, subject to these Terms. We reserve the right to delay, withhold, suspend, reverse, or refund payouts where we reasonably suspect fraud, abuse, prohibited activity, chargebacks, disputes, violations of these Terms, or where required by law. Hosts are responsible for all taxes and legal obligations arising from their events and proceeds.
The Platform may allow you to swap one crypto asset for another using a third-party decentralized exchange aggregator (such as Jupiter). Swaps are executed by third-party protocols, not by Zuuppa. You acknowledge and accept the risks of swaps, including price slippage, unfavorable exchange rates, partial or failed transactions, and loss of value. Quoted prices and rates are estimates and are not guaranteed. Zuuppa is not responsible for the performance, pricing, availability, or outcome of any swap.
If you create or host an event, you represent and warrant that you have all rights and authority to do so, that your event and its content are lawful, and that you will comply with all applicable laws, including consumer-protection, tax, licensing, health, and safety requirements. You are solely responsible for your event, including its planning, operation, quality, safety, cancellation, communications with Attendees, and any refunds. You will not create fraudulent, deceptive, illegal, or harmful events.
You agree not to, and not to allow any third party to:
The Platform allows you to provide profile information and to communicate with other Users through direct messages and event group chats (“User Content”). You retain ownership of your User Content. By submitting User Content, you grant Zuuppa a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and use it as necessary to operate, provide, and improve the Platform.
You are solely responsible for your User Content and represent that you have the rights necessary to share it and that it does not violate these Terms or any law or third-party right. We are not responsible for User Content provided by others.
We provide tools to report and block other Users and to hide content. We reserve the right, at our sole discretion and without notice, to review, remove, or restrict any content, and to suspend, limit, or terminate any account or access to the Platform for any reason, including suspected violations of these Terms, fraud, harm to other Users, or as required by law. You may stop using the Platform at any time and may delete your account through the app. Sections that by their nature should survive termination (including Sections 4–9 and 14–22) will survive.
The Platform, including its software, design, text, graphics, logos, and trademarks (excluding User Content and third-party content), is owned by Zuuppa or its licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose, subject to these Terms. All rights not expressly granted are reserved.
If you believe content on the Platform infringes your copyright, please contact us at support@zuuppa.com with: (a) identification of the work; (b) identification of the allegedly infringing material; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized; and (e) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act. We may remove infringing content and terminate repeat infringers.
The Platform relies on and may link to third-party services, protocols, and infrastructure (including wallet providers, blockchain networks, decentralized exchanges, and others). We do not control and are not responsible for third-party services, their availability, or their terms. Your use of third-party services may be subject to their own terms and policies.
The Platform is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Zuuppa disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Platform will be uninterrupted, secure, error-free, or free of harmful components, or that any event, Host, ticket, transaction, or content will meet your expectations. We do not endorse or guarantee any event, Host, User, or User Content. Zuuppa does not provide financial, investment, legal, or tax advice.
To the fullest extent permitted by law, Zuuppa and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or crypto assets, arising out of or relating to these Terms or the Platform, whether based on warranty, contract, tort, or any other legal theory, even if advised of the possibility of such damages.
To the fullest extent permitted by law, Zuuppa’s total aggregate liability arising out of or relating to these Terms or the Platform will not exceed the greater of (a) the total platform fees you paid to Zuuppa in the three (3) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).
Without limiting the foregoing, Zuuppa is not responsible for: events or their cancellation; the conduct, acts, or omissions of Hosts, Attendees, or other Users; loss of crypto assets; the irreversibility of blockchain transactions; smart-contract bugs or exploits; network outages or congestion; token volatility; failed or unfavorable swaps; or loss of access to your wallet. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You knowingly and voluntarily assume all risks arising from: (a) attending or hosting events, including risks to personal safety, which are between you and the Host and other attendees; and (b) the use of crypto assets, wallets, smart contracts, and blockchain technology, as described in Section 5.
You agree to indemnify, defend, and hold harmless Zuuppa and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) your User Content; (c) your events or transactions; (d) your violation of these Terms or any law; or (e) your violation of any third-party right.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.
Informal resolution. Before filing a claim, you agree to first contact us at support@zuuppa.com and attempt to resolve the dispute informally for at least 30 days.
Binding arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform will be resolved by final and binding individual arbitration, rather than in court. Arbitration will be administered under the rules of a recognized arbitration provider, and may be conducted by phone, online, or based on written submissions, as elected by the party seeking relief.
Class-action and jury-trial waiver. You and Zuuppa agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. You and Zuuppa waive any right to a jury trial.
Exceptions. Either party may bring an individual claim in small-claims court, or seek injunctive or equitable relief for intellectual-property infringement or unauthorized access, in a court of competent jurisdiction.
If any portion of this Section is found unenforceable, that portion will be severed and the remainder will remain in effect, except that the class-action waiver is non-severable.
These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict-of-laws principles, and, where applicable, the Federal Arbitration Act. Subject to Section 21, the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in Delaware, and you consent to their jurisdiction.
Zuuppa will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, power or internet failures, blockchain network failures or congestion, or third-party service failures.
We may modify, suspend, or discontinue all or part of the Platform at any time. We may also update these Terms from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice through the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zuuppa regarding the Platform. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. There are no third-party beneficiaries. Headings are for convenience only.
Questions about these Terms? Contact us at support@zuuppa.com.
Zuuppa Inc., a Delaware corporation. c/o Registered Agent: Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA.